TidyHQ
Privacy Policy
TidyHQ is the business HQ for independent cleaning businesses. This policy explains what we collect, why, and the choices you have. We don’t sell your data, show ads, or use tracking for advertising.
What we collect
- Account details: your email address and password. Passwords are stored securely by our sign-in provider; we never see them in plain text.
- Business details you enter: business name, your name, phone, email, prices, payment instructions and payment link.
- Client and job details you enter: client names, contact details, addresses, access notes, pets, preferences, cleaning history, quotes, invoices and notes.
- Subscription details: if you subscribe, our payment processor handles your card. We only receive your subscription status, plan and renewal date. We never see or store your full card number.
How we use it
- To run the app: save your quotes and invoices, keep them in sync across your devices, and create PDFs.
- To manage your plan, Pro trial and subscription.
- When you send a quote online, the quote details and available times you send are shown to anyone with the link. When your client accepts, we store the name they type, the time they choose, their signature and their choices, and show them to you.
- When you enable automatic client emails, TidyHQ sends quote follow-ups, appointment reminders and payment reminders to the email address you entered for that client. Replies go to the business email in your settings.
- To send account emails you ask for, such as email confirmation and password reset.
Who processes your data
- Netlify hosts the app, handles sign-in and stores your data.
- Stripe processes subscription payments.
These providers only use your data to provide their service to us.
Your choices
- Delete your account: in the app, go to Settings → Delete my account. This permanently deletes your account, all quotes and invoices, and cancels any subscription.
- Get a copy or ask a question: email iammschan1@gmail.com.
Children
TidyHQ is a business tool and is not intended for children under 13.
Changes
If we change this policy, we’ll update the date above and, for important changes, let you know in the app or by email.